Multi-trade, single accountability

Commercial Building Maintenance in London

Keeping commercial buildings working: planned servicing, reactive repairs and the statutory testing that has to happen whether anyone remembers it or not.

Commercial building exterior in London

Maintenance is three different jobs pretending to be one

A maintenance contract usually gets sold as a single thing. In practice it is three, and they fail in different ways.

Planned work fails quietly, by slipping. Reactive work fails loudly, at the worst possible time. Compliance fails invisibly, and you find out when an insurer or an auditor asks for a certificate that nobody has.

We run all three, on one system, so the failure modes are visible before they become expensive.

What we maintain

  • Building fabric: walls, floors, ceilings, doors, windows, roofs and gutters
  • Electrical systems, distribution, lighting and emergency lighting
  • Heating, ventilation and air conditioning
  • Plumbing, drainage, sanitaryware and water systems
  • Fire safety equipment, fire doors and means of escape
  • External areas, car parks and grounds

Buildings we work in

Offices and workspace, industrial and warehouse units, retail, leisure and sports facilities, community and education buildings, and mixed-use blocks where commercial and residential sit under one roof.

The common factor is not the building type. It is that somebody is accountable for it working, and would rather that were one phone call than six.

How a maintenance contract starts

It starts with a walk round and an asset list. We record what is in the building, what condition it is in and what it legally needs, then set the servicing intervals against that rather than against a standard package.

The output is a maintenance calendar and a compliance position you can actually see: what is due, what is overdue, what is scheduled and what it costs.

Common questions

What is the difference between building maintenance and facilities management?

Maintenance is keeping the fabric and services of the building working. Facilities management is broader: it usually adds soft services such as cleaning and grounds, plus the management layer that coordinates everything and reports on it. Many clients start with maintenance and widen into full FM.

Do you offer maintenance contracts or ad hoc work?

Both. Contracts give you scheduled servicing, an agreed response time and a fixed monthly cost. Ad hoc work is priced per job. Most buildings end up with a contract for planned and compliance work and a call-off arrangement for reactive.

Can you take over an existing maintenance schedule?

Yes. Bring the existing schedule and certificates and we will audit them against what the building actually needs. It is common to find both gaps and items being serviced more often than the law or the manufacturer requires.

How quickly can you attend?

Response times are agreed per contract and per priority level. Genuine emergencies such as loss of power, water ingress, or anything affecting safety or security are treated as attend-now rather than next-available.

One conversation, every trade at the table.

Tell us about the building and which disciplines are causing the pain. We will come back with how the group would run them.

Talk to the group