One contract, every trade
Facilities Management in London
End-to-end facilities management for London commercial buildings: planned and reactive maintenance, building services and compliance, run by one management layer instead of a dozen separate contractors.
The problem is not the trades. It is the joints between them.
Most commercial buildings in London are maintained by a patchwork. One contractor for electrical, another for air conditioning, a cleaning company, a fire company, someone local for decorating, and a property manager trying to referee it all by email.
Every joint in that patchwork is a place where something goes missing: a job nobody picked up, an invoice nobody expected, a compliance certificate that existed on somebody’s laptop and left with them. The trades are rarely the problem. The gaps between them are.
Guardian Facilities Management replaces the patchwork with one management layer. One number to call, one system of record, one party accountable when something has not been done.
What sits inside an FM contract with us
You choose the scope. A contract can cover one building or a portfolio, one discipline or the full set, and it can widen as the service proves itself.
- Reactive maintenance, answered around the clock
- Planned preventive maintenance on a calendar built for your building, not a generic template
- Statutory compliance: fixed wire testing, emergency lighting, fire alarm and fire door inspection, water hygiene, gas safety, lifting equipment, asbestos duty to manage
- Building services: electrical, HVAC, plumbing and drainage
- Building fabric: repairs, decoration, glazing, flooring
- Soft services: commercial cleaning and grounds maintenance
Where a discipline needs an accredited specialist, we hold the relationship, manage the visit and file the certificate. You still deal with one party.
Who this is built for
Facilities managers, property managers, managing agents, landlords and owner-occupiers running offices, industrial units, retail, leisure and mixed-use buildings in London.
It suits people who want the maintenance of a building to be one relationship with one accountable contractor, rather than a diary full of separate ones.
How the group is put together
Guardian Management Group runs the specialist arms as well as the management layer, which is why the scope is unusually wide for a single contract. Commercial Floors London handles flooring. Scan Surveys handles measured building surveys and laser scanning. Commercial Refurbs London handles project work.
The practical effect is that a job which starts as a reactive call and turns out to need a floor replaced, a survey taken or a room rebuilt does not need a new contractor, a new quote cycle and a new set of introductions.
Planned and reactive, on one system
Planned preventive maintenance
A maintenance calendar built for the building, not a generic package. Statutory inspections, servicing intervals and condition-based work, all scheduled, all evidenced, all visible.
24 hour reactive maintenance
One line, around the clock. A job raised at 2am is logged, assigned and time-stamped the same way as a planned boiler service. No voicemails, no lost jobs, no chasing.
Compliance without the scramble
Every obligation on one automated calendar and every certificate filed against the building, so the whole picture is in one place when an insurer, a landlord or an auditor asks.
Common questions
Can we start with one building or one discipline?
Yes. Start with a single building or a single discipline and widen as the service proves itself. The contract only ever covers what you ask us to run.
Do you self-deliver or subcontract?
Both, and we are straight about which is which. The group directly delivers general building works, repairs, decoration, flooring and a range of maintenance disciplines. Accreditation-gated work such as legionella risk assessment, lift thorough examination and asbestos surveying is delivered by accredited specialists we hold the relationship with, manage and evidence on your behalf.
What areas of London do you cover?
All London boroughs, with the densest coverage across the City, Canary Wharf, Shoreditch, Westminster and the east London corridor. We are based at 20 Wenlock Road, N1.
How is the work reported?
Every job is logged with a time stamp, an owner and an outcome, and every statutory certificate is filed against the building rather than against a contractor. You get one view of what has been done, what is due and what is outstanding.
Are you tied into particular suppliers?
No. Where a specialist is required we select on capability, response time and price for your building. If you already have an incumbent you are happy with for one discipline, we will manage around them rather than force a change.
Related services
Reactive maintenance
One line, answered around the clock, for the things no calendar predicts.
Read more →Planned preventive maintenance
A servicing calendar built for the building, so plant is maintained before it fails.
Read more →Building compliance
Every statutory test your building needs, on one calendar, in one certificate library.
Read more →One conversation, every trade at the table.
Tell us about the building and which disciplines are causing the pain. We will come back with how the group would run them.
Talk to the group